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Information Systems Computer Systems Infrastructure Network Infrastructure
Information Systems back to top

The European Patent Office (EPO) is split into 5 General Directorates and the IT department is part of Directorate General 2 (Operational Support).

The IT department of the EPO is called Information Systems (IS). It has a permanent staff of approx. 300 as well as a number of contractors. The department has 10 units, including
:

  • Systems Infrastructure (SI) - responsible for open system servers (Unix and Windows)
  • Operational Services (OS) - responsible for the network and running of the mainframe
  • Development And MAintenance of Administrative systems (DAMA-A) - responsible for software on all administrative systems e.g. personnel files, salaries, etc.
  • Development And MAintenance of Patent-granting systems (DAMA-P) - responsible for software on all patent-granting systems
  • Development And MAintenance of Electronic commerce systems (DAMA-E) - responsible for software development of new e-commerce systems
  • User Services (US ) - handle contacts with the user community e.g. helpdesk, supply of PCs, etc.
  • Technical support to the National Offices (TechNO) - support to the National Offices for the implementation and the use of systems provided by the EPO (EPOQUE, J-PHOENIX, PATNET, …)


    Historically, IS grew up in the branch at The Hague and thus the mainframe is in The Hague as well as the majority of IS staff.

Computer Systems Infrastructure back to top
Hardware
  • Servers
    • Backend: Central mainframes computers (2 IBM z-Series),
    • Mid Range Servers running Windows and Unix (300 IBM p-Series and xSeries Intel based)

  • Storage
    • Circa 260 Terabyte of disk space made available for central mainframes and distributed servers.
  • Network Infrastructure (LAN, WAN)

  • Workstations
    About 9500 workstations running under Windows 2000.

Software

The main software running on these servers are :

Mainframe zOS,CICS, MQ Series, DB/2, IDMS, ACF/2, TSO, Tivoli Workload Scheduler, AF/Operator, BETA92/93, SCLM, DF/DSS, SMS, HSM, Faver, etc
 
UNIX AIX, LINUX, HACMP, Lotus DOMINO, WebSphere, WebSphere Portal, Apache, Tomcat, DB2, LDAP, CTG, JBOS,CVS.
 
Windows Office XP, Project Server, .NET, FileNet,SQLServer, etc
 
Multi Platform Java, SAP, SAS/Data Warehouse, Tivoli products (System management, Service management, Application measurement, etc …)

Network Infrastructure back to top
The EPO network is characterized by:
  • Two major sites, in Rijswijk and in Munich, each with multiple buildings, and several thousand workstations per site

  • Two minor sites, in Berlin and Vienna, with several hundred workstations

  • The Ethernet Local Area Network has Gigabit per second backbones and server farms, and 100 Mbps workstation connections

  • Duplicated network rooms and network core equipment in each building for resilience and disaster fallback

  • Three separately routed multi-megabit circuits from different providers between Rijswijk and Munich, and similar arrangements with less capacity between Rijswijk and the other two sites

  • A secure Wide Area Network with strong encryption between the EPO in Rijswijk and on the order of 30 partner organizations throughout Europe, the USA, and Japan

  • Multi-megabit Internet connectivity for the provision of EPO's Internet services, and for use by its staff

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